Terms of service

Elite North Soccer Inc. – Terms and Policies

Last updated: May 3rd, 2026

These Terms and Policies apply to all programs, sessions, and activities operated by Elite North Soccer Inc.

These Terms and Policies must be read in conjunction with the Waiver and Liability Agreement, which forms part of this agreement.

These Terms and Policies must also be read in conjunction with any other policy outlined on our website.

By registering or participating, you agree to all terms outlined below.

Definitions

In these Terms and Policies:

“Organization” refers to Elite North Soccer Inc., including all staff, coaches, volunteers, and representatives.
“Player” refers to the registered child participant.
“Parent/ Guardian” refers to the individual responsible for the Player.
“Participant” includes Players, Parents/ Guardians, spectators, and all individuals attending or involved in activities.
“Activities” includes all programs, sessions, games, and events operated by The Organization.

1. Program Overview

Elite North Soccer Inc. provides small-sided youth soccer programming focused on development, participation, and enjoyment.

Programs may include:

Small-sided games (including, but not limited to 3v3 formats)
Rotating match play
Structured sessions and activities
Indoor and outdoor play

Programs are designed to be inclusive and appropriate for all skill levels.

2. Registration and Player Information

Registration

Registration is confirmed only upon receipt of full payment
Spaces are limited and allocated on a first-come, first-served basis
In the event that Spaces are full, The Organization will make a best-effort to add Registrants to a Waiting List.

Player Information

Accurate information must be provided. This includes, but is not limited to:

Name
Date of Birth

The Organization reserves the right to:

Verify eligibility at any point
Adjust placements
Decline participation where information cannot be verified

3. Team Formation and Program Structure

Teams and groups are created at the sole discretion of The Organization
Placement is based on:

Age (by birth year)
Program balance
Operational considerations

The Organization reserves the right, at its sole discretion, to:

Adjust teams, groupings, and placements at any time
Combine or separate age groups where necessary
Modify schedules, session durations, formats, or program structures
Reassign Players between groups for safety, balance, or operational reasons

All placement and structure decisions are final and not subject to appeal.

4. Payments and Refund Policy

Payment

Full payment is required at registration unless otherwise specified

Refund Eligibility

Refunds are available up to 30 days prior to the program start date
All refunds are subject to an administrative fee (the greater of $50 or 25%)

Non-Refundable Situations

No refunds will be issued:

Within 30 days of the program start date
After the program has begun
For missed sessions (including illness, scheduling conflicts, or personal reasons)

Program or Session Changes

The Organization may cancel, modify, or reschedule sessions due to:

Weather, if applicable
Facility availability
Staffing or operational needs
Safety concerns

Registration secures a place in the program, not attendance at specific sessions.

The Organization does not guarantee a minimum number of sessions where circumstances are outside its control.

Make-up sessions, credits, or refunds for interruptions are not guaranteed and are issued solely at The Organization’s discretion.

If a full program is cancelled by The Organization, a full or prorated refund will be issued.

5. Attendance, Withdrawal and Removal

Participants are expected to attend scheduled sessions
Voluntary withdrawal is subject to the refund policy

The Organization reserves the right, at its sole discretion, to:

Refuse participation at any time
Remove any Participant from a session or program
Restrict future participation

These decisions may be based on safety, behaviour, non-compliance, or any circumstance The Organization deems appropriate.

6. Safety and Participant Responsibilities

Participation in sport involves inherent risks. While The Organization takes reasonable steps to promote safety, risks cannot be eliminated.

All Participants must:

Follow instructions from The Organization or any representatives thereof
Act responsibly and safely
Use equipment appropriately
Respect other Participants and surroundings

Parents/ Guardians acknowledge and agree that:

The Organization provides structured programming, not individual supervision
Responsibility for the Player’s wellbeing ultimately remains with the Parent/ Guardian
Participation decisions are made at their own discretion

7. Injury Response and Medical

In the event of an injury:

Play may be stopped immediately
The Player may be removed from activity
A Coach or representative will assess the situation to the best of their ability
Parents/ Guardians will be notified as soon as possible

In serious situations:

Emergency services (911) may be contacted
Assistance may be provided on a best-efforts basis

The Organization:

Does not provide medical care or on-site medical professionals
Does not provide medical insurance coverage
Will not be held responsible or accountable for any medical incidents that occur

8. Concussion and Return to Play

Any Player with a suspected concussion must, and under the sole responsibility of the Parent/ Guardian:

Be removed from play immediately
Not return the same day

Return to play requires, and under the sole responsibility of the Parent/ Guardian:

Medical clearance from a qualified professional

A Player may only return when, under the sole responsibility of the Parent/ Guardian, they are:

Symptom-free
Physically able to participate safely

The Organization reserves the right to deny participation if safety is a concern.

9. Equipment and Facilities

Players must:

Wear appropriate footwear

In all events, cleats are not permitted

Wear shin protection
Avoid any form of jewelry
Avoid any equipment deemed by The Organization as unsafe

The Organization may deny participation if equipment requirements are not met.

In any event that any participant does not have the required equipment, or uses non-permitted equipment, The Organization reserves the right to deny access to the program.

Depending on the location of the session, there may be different equipment requirements for players, spectators, and other participants.

Sessions may take place on:

Turf
Grass
Indoor/gym surfaces

Conditions may vary, and Participants accept associated risks.

10. Code of Conduct

All Participants (Players, Parents/ Guardians, spectators, Coaches, and volunteers) are expected to contribute to a safe and positive environment.

Expected Behaviour

Respect, sportsmanship, and fairness
Respect for the facilities
Respect for the equipment
Compliance with instructions
Positive support for Players

Prohibited Behaviour

Bullying, harassment, or discrimination
Verbal or physical abuse
Aggressive or unsafe conduct
Interference with gameplay or instruction
Damage to facilities
Damage to equipment

Parents/ Guardians and Spectators

Must support Players positively
Must not interfere with sessions or coaching decisions
Must respect all Participants, officials, and any member of The Organization

Substance Use

No alcohol, drugs, smoking, or vaping at any activities

11. Discipline and Enforcement

The Organization applies a progressive discipline approach where appropriate:

Warning
Removal from session
Suspension
Removal from program

Serious incidents may result in immediate removal.

Applies to all Participants, including spectators
Decisions are made at the sole discretion of The Organization
All decisions are final
No refunds will be issued for disciplinary action

12. Weather and External Conditions

Sessions may proceed in various conditions unless deemed unsafe.

The Organization may:

Modify, pause, or cancel sessions
Make decisions based on safety and operational factors

Make-up sessions, credits, or refunds are not guaranteed.

13. Media Consent

Photos and videos may be taken during Activities for promotional purposes.

By participating, you consent to such use.

14. Assumption of Risk and Waiver

Participation in Activities involves inherent and potential risks, including serious injury.

By registering, you:

Acknowledge and accept these risks
Agree to the Waiver and Liability Agreement
Confirm that participation is voluntary

The Waiver and Liability Agreement includes:

Assumption of risk
Release of liability
Indemnification provisions

15. Operational Discretion

The Organization reserves the right to make decisions at its sole discretion in all matters relating to:

Program delivery
Scheduling and logistics
Participant eligibility
Safety and risk management

All decisions are final and made in the interest of maintaining a safe and effective program environment.

16. General Terms

The Organization is not responsible for lost, stolen, or damaged property
Parents/ Guardians remain responsible for the supervision and wellbeing of their Player
These Terms are governed by the laws of the Province of Ontario, Canada
Any disputes shall be resolved within Ontario

If any portion of these Terms is found unenforceable, all remaining sections remain in full force and effect.

17. Agreement

By registering or participating, you confirm that:

You have read and understood these Terms and Policies
You agree to comply with all policies and guidelines within this agreement, and within any other policy noted at registration
You accept the risks associated with participation
You agree to the Waiver and Liability Agreement

Contact

For questions, please contact elitenorthsoccer@gmail.com